Global Telecom Testing Services

GTT's testing ensures the integrity and reliability of worldwide telecom services, enhances accuracy, customer satisfaction, and retention.

Global Telecom Testing's 2015 Pass/Fail Report of Worldwide Telephone Numbers showed that more than 27% of worldwide telephone numbers and IVR platforms tested are non-operational upon delivery to global businesses..

Global companies are losing clients and compromising service because their worldwide telephone numbers, IVR platforms, mobile apps & games, and global roaming services are flawed. Customers are encountering issues when attempting to contact customer support, purchase services, products, make reservations, and/or use mobile apps & games.

The time and money spent to fix faulty telecom services is costly and frustrating, but more importantly, negatively impacts how your company is perceived in the marketplace.

We offer a wide range of testing solutions to help you protect your business' lifelines:

• Expedited (ASAP) testing
• New number provisioning testing (before delivery to customers)
• Post delivery testing
• Live co-op testing with in-country carrier partners
• IVR platform testing
• Fax testing
• SMS testing
• Global roaming services
• Open up in-country service tickets directly with local carrier partners on your behalf
• Low volume number testing in order to prevent carrier repossession
• Latency testing
• Load and congestion testing
• Multiple network testing
• Mobile app & game testing (utilizing different handsets & networks)
• Market research
• Data collection

We use humans to test, NOT machines